Shipping Policy

GALLETAS LEA BAKERY – SHIPPING POLICY

All orders placed with Galletas Lea Bakery are prepared fresh and shipped according to our weekly dispatch schedule.

Shipping Schedule:

Orders are typically dispatched on Mondays and Tuesdays.
Our current dispatch dates are always posted at the top of our main page.
Once your order has been packaged and shipped, you will receive a tracking number via email.

Surplus Sale Orders:

Orders placed on Sundays and Mondays before 10:00 AM will be shipped the same Monday.
Orders placed after 10:00 AM on Monday will be shipped Tuesday.

Holiday Schedule:

During weeks with a holiday, orders will be shipped on the next available shipping day.

Shipping Responsibility:

Galletas Lea Bakery is not responsible for delays caused by carriers (USPS/UPS), including delays due to high seasonal volume.
We are not responsible for lost or stolen packages once they are marked as delivered by the carrier.
We are not responsible for delays or delivery issues due to incorrect or incomplete addresses provided at checkout.

Address Accuracy:

It is the customer’s responsibility to ensure that the shipping address is correct at the time of purchase.
Orders returned due to incorrect or incomplete addresses will require an additional shipping fee to be resent.

Shipping Costs:

Shipping rates are calculated based on carrier pricing (USPS/UPS) and may vary depending on weight and destination.
In cases where actual shipping costs exceed what was charged, Galletas Lea Bakery will cover the difference.

Non-Refundable Shipping Fees:

Important Note:

Placing an order does not mean it will ship immediately. All orders follow our established shipping schedule, which is always available on our website.